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.rplayer__swap-hint{opacity:0}.rplayer__resize{position:absolute;width:22px;height:22px;z-index:2;touch-action:none;outline:none}.rplayer__resize:before{content:"";position:absolute;top:5px;right:5px;bottom:5px;left:5px;border:2px solid #fff;border-radius:2px;opacity:.9;filter:drop-shadow(0 1px 2px 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7px;border-radius:999px;font-size:11px;font-weight:600;line-height:16px;color:#fff;background:#0000008c;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);pointer-events:none;transition:opacity .2s ease}.rplayer.is-idle .rplayer__view:not([data-slot=inset]) .rplayer__lens-tag{opacity:0}.rplayer__view[data-slot=side] .rplayer__lens-tag{top:calc(var(--rp-head-h, 0px) + 8px);transition:top .22s var(--rp-ease),opacity .2s ease}.rplayer__head{position:absolute;inset:0 0 auto;z-index:4;display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:12px 14px 22px;background:linear-gradient(to bottom,#0000009e,#0000);pointer-events:none;transition:opacity .22s ease,transform .22s var(--rp-ease)}.rplayer__head>*{pointer-events:auto}.rplayer__titles{display:grid;gap:2px;min-width:0}.rplayer__title{font-size:14px;font-weight:600;line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-shadow:0 1px 2px rgba(0,0,0,.5)}.rplayer__sub>span{unicode-bidi:plaintext}.rplayer__sub{display:flex;flex-wrap:wrap;align-items:center;gap:4px 8px;font-size:12px;color:var(--rp-fg-2)}.rplayer__badge{display:inline-flex;align-items:center;gap:6px;padding:1px 8px 1px 7px;border-radius:999px;font-weight:600;color:#fff;background:#ffffff24;box-shadow:inset 0 0 0 1px var(--rp-hairline)}.rplayer__badge:before{content:"";width:6px;height:6px;border-radius:50%;background:#ff5a5f}.rplayer__seg{display:inline-flex;flex:none;padding:2px;gap:2px;border-radius:999px;background:var(--rp-glass);box-shadow:inset 0 0 0 1px var(--rp-hairline);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px)}.rplayer__seg-btn{display:inline-grid;place-items:center;min-width:30px;height:28px;padding:0 8px;border:0;border-radius:999px;font:inherit;font-size:12px;font-weight:600;color:var(--rp-fg-2);background:transparent;cursor:pointer;transition:background .16s ease,color .16s ease}.rplayer__seg-btn:hover:not(:disabled){color:#fff}.rplayer__seg-btn[aria-pressed=true]{color:#111;background:#fff}.rplayer__seg-btn:disabled{opacity:.4;cursor:default}.rplayer__seg-btn--text{min-width:52px;padding:0 12px}.rplayer__big-play{position:absolute;top:50%;left:50%;z-index:2;display:grid;place-items:center;width:64px;height:64px;border:0;border-radius:50%;color:#fff;background:#14161a8c;box-shadow:inset 0 0 0 1px #ffffff40,0 8px 28px #00000059;backdrop-filter:blur(14px) saturate(140%);-webkit-backdrop-filter:blur(14px) saturate(140%);transform:translate(-50%,-50%);cursor:pointer;animation:rplayer-pop .2s var(--rp-ease);transition:transform .16s var(--rp-ease),background .16s ease}.rplayer__big-play:hover{background:#14161ab8;transform:translate(-50%,-50%) scale(1.05)}.rplayer__big-play:active{transform:translate(-50%,-50%) scale(.96)}.rplayer__play-glyph{transform:translate(1.5px)}.rplayer__spinner{position:absolute;top:50%;left:50%;z-index:2;transform:translate(-50%,-50%);color:#ffffffe6;pointer-events:none}.rplayer__spinner svg{animation:rplayer-spin .9s linear infinite}.rplayer__osd{position:absolute;top:18%;left:50%;z-index:5;padding:6px 14px;border-radius:999px;font-size:13px;font-weight:600;color:#fff;background:#0a0c0fb3;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);transform:translate(-50%);pointer-events:none;animation:rplayer-osd .9s ease forwards}.rplayer__state{position:absolute;top:0;right:0;bottom:0;left:0;z-index:2;display:grid;place-content:center;justify-items:center;gap:6px;padding:calc(var(--rp-head-h, 0px) + 16px) 24px 24px;text-align:center;color:var(--rp-fg-2);background:radial-gradient(ellipse at center,#1b1f26,#0a0c0f 75%)}.rplayer__stage:has(.rplayer__state){min-height:220px}.rplayer__state strong{font-size:15px;font-weight:600;color:#fff}.rplayer__state span{max-width:42ch;font-size:13px;line-height:1.45}.rplayer__state.is-pending svg{color:#f2c14e}.rplayer__state.is-error svg{color:#ff7b72}.rplayer__state-btn{display:inline-flex;align-items:center;gap:6px;margin-top:6px;padding:7px 14px;border:0;border-radius:999px;font:inherit;font-size:13px;font-weight:600;color:#111;background:#fff;cursor:pointer}.rplayer__chrome{position:absolute;inset:auto 0 0;z-index:4;display:grid;gap:2px;padding:22px 10px 8px;background:linear-gradient(to top,#000000b8,#00000061 55%,#0000);transition:opacity .22s ease,transform .22s var(--rp-ease)}.rplayer.is-idle .rplayer__chrome{opacity:0;transform:translateY(6px);pointer-events:none}.rplayer.is-idle .rplayer__head{opacity:0;transform:translateY(-6px);pointer-events:none}.rplayer.is-idle .rplayer__head>*{pointer-events:none}.rplayer__bar{display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:0}.rplayer__group{display:flex;align-items:center;gap:2px;min-width:0}.rplayer__group--end{gap:4px}.rplayer__btn{position:relative;display:inline-grid;place-items:center;flex:none;width:var(--rp-btn);height:var(--rp-btn);padding:0;border:0;border-radius:999px;color:#fff;background:transparent;text-decoration:none;cursor:pointer;transition:background .14s ease}.rplayer__btn:hover{background:#ffffff24}.rplayer__btn--rate{width:auto;min-width:42px;padding:0 8px;font:inherit;font-size:12px;font-weight:700;box-shadow:inset 0 0 0 1px var(--rp-hairline)}.rplayer__btn:focus-visible,.rplayer__seg-btn:focus-visible,.rplayer__big-play:focus-visible,.rplayer__state-btn:focus-visible,.rplayer__menu-item:focus-visible{outline:2px solid var(--rp-focus);outline-offset:1px}.rplayer__time{padding-inline:6px;font-size:12.5px;font-weight:500;white-space:nowrap;color:#fff}.rplayer__time-total{color:var(--rp-fg-2)}.rplayer__volume{display:flex;align-items:center}.rplayer__vol{width:0;height:var(--rp-btn);margin:0;opacity:0;-moz-appearance:none;appearance:none;-webkit-appearance:none;background:transparent;cursor:pointer;transition:width .2s var(--rp-ease),opacity .16s ease,margin .2s var(--rp-ease)}.rplayer__volume:hover .rplayer__vol,.rplayer__volume:focus-within .rplayer__vol{width:72px;margin-inline:2px 6px;opacity:1}.rplayer__vol::-webkit-slider-runnable-track{height:4px;border-radius:999px;background:linear-gradient(to right,#fff var(--vol),var(--rp-track) var(--vol))}[dir=rtl] .rplayer__vol::-webkit-slider-runnable-track{background:linear-gradient(to left,#fff var(--vol),var(--rp-track) 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#00000059;transform:translate(-50%);white-space:nowrap;pointer-events:none}.rplayer__menu-anchor{position:relative;display:inline-flex}.rplayer__menu{position:absolute;bottom:calc(100% + 8px);inset-inline-end:0;z-index:6;display:grid;min-width:168px;max-height:min(60vh,340px);overflow-y:auto;padding:6px;border-radius:12px;background:var(--rp-glass-strong);box-shadow:inset 0 0 0 1px var(--rp-hairline),0 14px 40px #00000080;backdrop-filter:blur(16px) saturate(140%);-webkit-backdrop-filter:blur(16px) saturate(140%);transform-origin:bottom right;animation:rplayer-menu .16s var(--rp-ease)}[dir=rtl] .rplayer__menu{transform-origin:bottom left}.rplayer__menu-title{margin:2px 8px 6px;font-size:11.5px;font-weight:600;color:var(--rp-fg-2)}.rplayer__menu-item{display:flex;align-items:center;gap:8px;width:100%;min-height:32px;padding:0 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ul{margin:0;padding-inline-start:16px}@media(max-width:640px){.cad-scrim{padding:0}.cad-dialog{max-height:100dvh;height:100dvh;border-radius:0}.cad-head{flex-direction:column}.cad-section__body{grid-template-columns:1fr}}@media print{html,body{background:#fff!important}body *{visibility:hidden}.cad-scrim,.cad-scrim *{visibility:visible}.cad-scrim{position:absolute;inset:0 auto auto 0;width:100%;padding:0;background:none}.cad-dialog{max-height:none;width:100%;border:0;box-shadow:none;background:#fff;color:#000;--text: #000;--text-secondary: #333;--muted: #555;--line: #bbb;--panel: #fff;--ink: #fff}.cad-body{overflow:visible}.cad-head__tools,.cad-foot__actions,.cad-now,.cad-suggest{display:none}.cad-section{break-inside:avoid}}.p1-alarm{display:flex;flex-wrap:wrap;align-items:center;gap:8px 12px;margin:0 0 8px;padding:10px 12px;border:1px solid var(--tone-critical);border-inline-start-width:4px;border-radius:6px;background:color-mix(in oklab,var(--tone-critical) 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var(--tone-critical);border-radius:4px;background:color-mix(in oklab,var(--tone-critical) 6%,transparent);font-size:.78rem;font-weight:600;color:var(--text)}:root{--font: "IBM Plex Sans", "IBM Plex Sans Arabic", system-ui, sans-serif;--font-ar: "IBM Plex Sans Arabic", "IBM Plex Sans", system-ui, sans-serif;--radius: 8px;--radius-btn: 6px;--focus-ring: #0b63ce}:lang(ar),[dir=rtl]{font-family:var(--font-ar)}.theme-surface.support-shell,.theme-surface.field-shell{--surface-glass-sheen: none;--glass-blur: none;--tabs-dur: .16s;--panel-open-dur: .2s;--panel-close-dur: .15s;--stagger-dur: .2s;--stagger-blur: 0px;--panel-blur: 0px;--reveal-blur: 0px;--icon-swap-blur: 0px}.theme-surface.support-shell.support-page--light{--ink: #f3f5f8;--panel: #ffffff;--panel-2: #f6f8fa;--line: #d9dee5;--text: #1b2430;--muted: #667085;--text-secondary: #475467;--accent: #0b63ce;--focus-ring: #0b63ce;--surface-glass: #ffffff;--surface-glass-strong: #ffffff;--surface-glass-soft: #f6f8fa;--surface-glass-edge: #d9dee5;--shadow-float: 0 1px 2px rgba(16, 24, 40, .06), 0 4px 12px rgba(16, 24, 40, .06);--tabs-bar-bg: #eef1f5;--tabs-pill-bg: #ffffff;--tabs-text-muted: #667085;--tabs-text-active: #1b2430;color-scheme:light}.theme-surface.support-shell.support-page--dark{--ink: #0d1117;--panel: #151b23;--panel-2: #1c232d;--line: #29313c;--text: #e6edf3;--muted: #8b949e;--text-secondary: #b1bac4;--accent: #4493f8;--focus-ring: #4493f8;--surface-glass: #151b23;--surface-glass-strong: #151b23;--surface-glass-soft: #1c232d;--surface-glass-edge: #29313c;--shadow-float: 0 1px 2px rgba(1, 4, 9, .35), 0 8px 24px rgba(1, 4, 9, .35);--tabs-bar-bg: #10151b;--tabs-pill-bg: #1c232d;--tabs-text-muted: #8b949e;--tabs-text-active: #e6edf3;color-scheme:dark}.theme-surface.support-shell .atmosphere,.theme-surface.support-shell .field-atmosphere{background:var(--ink)}.theme-surface.support-shell *,.theme-surface.support-shell *:before,.theme-surface.support-shell *:after{backdrop-filter:none!important;-webkit-backdrop-filter:none!important}.theme-surface.support-shell :where(a,button,input,select,textarea,summary,[tabindex]):focus-visible{outline:2px solid var(--focus-ring);outline-offset:2px}.theme-surface .cad-dialog:focus-visible{outline:none}.theme-surface.field-shell :where(a,button,input,select,textarea,[tabindex]):focus-visible{outline:3px solid var(--focus-ring);outline-offset:2px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}.theme-surface.field-shell{--field-ok: #16a34a;--field-busy: #d97706;--field-down: #dc2626}.kiosk-topbar{position:fixed;top:calc(env(safe-area-inset-top,0px) + .85rem);right:calc(env(safe-area-inset-right,0px) + .85rem);z-index:1200;display:flex;align-items:center;gap:8px}.kiosk-topbar 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#1018281a;color:var(--text);text-align:center}.kiosk-card:lang(ar){font-family:var(--font-ar)}.kiosk-card__head{display:flex;flex-direction:column;align-items:center;gap:4px;min-width:0;width:100%}.kiosk-card__kicker{margin:0;font-size:.8rem;font-weight:600;color:var(--muted)}.kiosk-card__title{margin:0;max-width:100%;font-size:1.35rem;font-weight:700;line-height:1.25;overflow-wrap:anywhere}.kiosk-card__sub{margin:0;font-size:.9rem;color:var(--text-secondary)}.kiosk-status{display:inline-flex;align-items:center;gap:8px;margin-top:8px;padding:4px 12px;border-radius:999px;font-size:.85rem;font-weight:600;background:color-mix(in oklab,var(--tone) 12%,transparent);color:var(--text)}.kiosk-status--ok{--tone: var(--field-ok)}.kiosk-status--busy{--tone: var(--field-busy)}.kiosk-status--down{--tone: var(--field-down)}.kiosk-status__dot{width:8px;height:8px;border-radius:50%;background:var(--tone)}.kiosk-card__hero{display:grid;place-items:center;width:100%;min-height:300px}.kiosk-ready{display:flex;flex-direction:column;align-items:center;gap:14px}.kiosk-call{position:relative;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;width:min(62vw,260px);aspect-ratio:1;padding:0 22px;border:0;border-radius:50%;background:radial-gradient(circle at 35% 28%,#ff3b5c 0%,var(--srca-red) 55%,#b0001f 100%);color:#fff;font:inherit;cursor:pointer;box-shadow:0 14px 34px color-mix(in oklab,var(--srca-red) 40%,transparent),inset 0 1px #ffffff47;-webkit-tap-highlight-color:transparent}.kiosk-call:disabled{cursor:not-allowed;filter:grayscale(.35);opacity:.55}.kiosk-call__halo{position:absolute;top:-10px;right:-10px;bottom:-10px;left:-10px;border-radius:50%;border:2px solid color-mix(in oklab,var(--srca-red) 45%,transparent);animation:kiosk-call-halo 2s ease-out infinite;pointer-events:none}.kiosk-call:disabled .kiosk-call__halo{animation:none;opacity:0}.kiosk-call__label{max-width:100%;font-size:clamp(1rem,4.2vw,1.2rem);font-weight:700;line-height:1.3;text-wrap:balance;overflow-wrap:break-word}.kiosk-call:focus-visible{outline:4px solid var(--focus-ring);outline-offset:6px}@keyframes kiosk-call-halo{0%{transform:scale(.94);opacity:.9}to{transform:scale(1.12);opacity:0}}.kiosk-ready__hint{margin:0;font-size:.95rem;color:var(--text-secondary)}.kiosk-ready__media{min-height:44px;padding:0 18px;border:1px solid var(--line);border-radius:999px;background:var(--panel);color:var(--text);font:inherit;font-size:.9rem;font-weight:600;cursor:pointer}.kiosk-wait{display:flex;flex-direction:column;align-items:center;gap:10px;width:100%}.kiosk-wait__pulse{position:relative;display:grid;place-items:center;width:84px;height:84px;border-radius:50%;background:color-mix(in oklab,var(--srca-red) 12%,transparent);color:var(--srca-red)}.kiosk-wait__pulse span{position:absolute;top:0;right:0;bottom:0;left:0;border-radius:50%;border:2px solid color-mix(in oklab,var(--srca-red) 50%,transparent);animation:kiosk-call-halo 1.6s ease-out infinite}.kiosk-wait__spin{animation:kiosk-spin 1.1s linear infinite}@keyframes kiosk-spin{to{transform:rotate(360deg)}}.kiosk-wait__title{margin:6px 0 0;font-size:1.15rem;font-weight:700}.kiosk-wait__time{margin:0;font-size:.9rem;color:var(--muted)}.kiosk-wait__steps{width:100%;margin-top:8px;padding:12px 16px;border-radius:12px;background:var(--panel);border:1px solid var(--line);text-align:start}.kiosk-wait__steps-title{margin:0 0 6px;font-size:.8rem;font-weight:600;color:var(--muted)}.kiosk-wait__steps ol{margin:0;padding-inline-start:20px;display:grid;gap:4px;font-size:.95rem}.kiosk-wait__cancel{min-width:140px;min-height:48px;margin-top:6px;border:1px solid var(--line);border-radius:999px;background:var(--panel);color:var(--text);font:inherit;font-weight:600;cursor:pointer}.kiosk-card__notice{width:100%;margin:0;padding:10px 12px;border-radius:10px;background:color-mix(in oklab,var(--field-busy) 10%,transparent);font-size:.9rem}.kiosk-card__notice.is-error{background:color-mix(in oklab,var(--field-down) 10%,transparent)}.kiosk-card__fallback{display:inline-flex;align-items:center;gap:8px;margin:0 -22px -4px;padding:14px 22px 0;width:calc(100% + 44px);justify-content:center;border-top:1px solid var(--line);font-size:.95rem;font-weight:600;color:var(--text-secondary)}@media(prefers-reduced-motion:reduce){.kiosk-call__halo,.kiosk-wait__pulse span{animation:none}}@media(orientation:landscape)and (min-width:700px),(orientation:landscape)and (max-height:560px){.field-stage--assist{position:relative;flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;gap:1rem;padding-inline:max(1rem,env(safe-area-inset-left,0px),env(safe-area-inset-right,0px));padding-bottom:max(2.5rem,env(safe-area-inset-bottom,0px))}.field-stage--assist .kiosk-card{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,1fr);grid-template-areas:"head hero" "notice notice" "fallback fallback";align-items:center;gap:16px 28px;max-width:min(960px,94vw);width:100%;padding:18px 22px;text-align:start}.field-stage--assist .kiosk-card__head{grid-area:head;align-items:flex-start;justify-content:center;gap:6px;min-width:0}.field-stage--assist .kiosk-card__hero{grid-area:hero;min-height:0;place-items:center}.field-stage--assist .kiosk-card__notice{grid-area:notice}.field-stage--assist .kiosk-card__fallback{grid-area:fallback;width:100%;margin:0;padding-top:12px}.field-stage--assist .kiosk-card__title{font-size:clamp(1.15rem,2.4vw,1.55rem)}.field-stage--assist .kiosk-ready,.field-stage--assist .kiosk-wait,.field-stage--assist .kiosk-auto{width:100%}.field-stage--assist .kiosk-call{width:min(36vh,200px)}.field-stage--assist .kiosk-call__label{font-size:clamp(.9rem,2.2vh,1.05rem)}.field-stage--assist .kiosk-ready__hint{text-align:center;max-width:28ch}.field-stage--assist .kiosk-wait__steps{max-height:min(28vh,160px);overflow:auto}.field-stage--assist .field-view-footer{position:absolute;bottom:max(.35rem,env(safe-area-inset-bottom,0px));inset-inline:0}}@media(orientation:landscape)and (max-height:420px){.field-stage--assist .kiosk-card{gap:12px 18px;padding:12px 16px}.field-stage--assist .kiosk-call{width:min(32vh,150px)}.field-stage--assist .kiosk-card__kicker,.field-stage--assist .kiosk-ready__hint{display:none}.field-stage--assist .kiosk-card__fallback{font-size:.85rem;padding-top:8px}}.theme-surface.field-shell .field-menu__head,.theme-surface.field-shell .field-menu__foot{margin-inline:-.4rem;padding-inline:1.05rem}.theme-surface.field-shell .field-menu__panel[dir=rtl] .field-menu__row{text-align:right}.field-menu__row--channel{flex-direction:column;align-items:stretch;gap:8px}.kiosk-auto{display:flex;flex-direction:column;align-items:center;gap:10px;width:100%}.kiosk-auto__ring{position:relative;width:132px;height:132px}.kiosk-auto__ring svg{width:100%;height:100%;transform:rotate(-90deg)}.kiosk-auto__track,.kiosk-auto__progress{fill:none;stroke-width:8}.kiosk-auto__track{stroke:color-mix(in oklab,var(--srca-red) 15%,transparent)}.kiosk-auto__progress{stroke:var(--srca-red);stroke-linecap:round;stroke-dasharray:339.3;transition:stroke-dashoffset .1s linear}.kiosk-auto__count{position:absolute;top:0;right:0;bottom:0;left:0;display:grid;place-items:center;font-size:2.6rem;font-weight:700;color:var(--srca-red);grid-auto-flow:column;align-content:center;justify-content:center;gap:2px}.kiosk-auto__count 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.field-call__btn{flex-direction:column;gap:4px;width:auto;min-width:72px;height:auto;min-height:64px;padding:8px 12px;border-radius:14px;font-size:.78rem;line-height:1.2;white-space:nowrap}.theme-surface.field-shell .field-call--immersive .field-call__dock .field-call__btn>span:not(.t-icon-swap):not(.field-call__speak-rings){display:block;max-width:none;overflow:visible}.theme-surface.field-shell .field-call--immersive .field-call__dock .field-call__btn--end{min-width:84px}.theme-surface.field-shell .field-call--immersive .field-call__dock .field-call__btn-divider{min-height:40px}@media(max-width:900px){.theme-surface.field-shell .field-call--immersive .field-call__dock .field-call__btn{width:52px;min-width:52px;height:52px;min-height:52px;padding:0;border-radius:50%}.theme-surface.field-shell .field-call--immersive .field-call__dock .field-call__btn--end{width:60px;min-width:60px;height:60px}.theme-surface.field-shell .field-call--immersive .field-call__dock 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:is(.vlist,.incident-detail,.desk-notif__list,.site-browser__list,.cad-body)::-webkit-scrollbar-thumb{border:2px solid transparent;border-radius:8px;background:var(--scrollbar-thumb) padding-box}.theme-surface.support-shell :is(.vlist,.incident-detail,.desk-notif__list,.site-browser__list,.cad-body)::-webkit-scrollbar-thumb:hover{background-color:var(--scrollbar-thumb-hover)}.theme-surface.support-shell .incident-list,.theme-surface.support-shell .site-browser__list{margin-right:0;margin-inline-end:0;padding-right:0;padding-inline-end:4px}.theme-surface.support-shell .desk-dock,.theme-surface.support-shell .desk-rail{border-radius:10px;box-shadow:var(--shadow-float)}.theme-surface.support-shell .ops-workspace__stage{border-radius:8px;background:var(--panel);padding:0}.theme-surface.support-shell .incident-queue{padding:10px 6px 0 12px}.theme-surface.support-shell .incident-detail{padding:10px 6px 12px 12px}.theme-surface.support-shell[dir=rtl] .incident-queue{padding:10px 12px 0 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.incident-row__rail{animation:none}.theme-surface.support-shell[dir=rtl] .incident-row{text-align:right}.theme-surface.support-shell[dir=rtl] .incident-row__rail{inset:0 0 0 auto;border-radius:0 6px 6px 0}.theme-surface.support-shell .incident-row__icon,.theme-surface.support-shell .incident-detail__icon{border-radius:6px}.theme-surface.support-shell :is(.incident-summary__chip,.incident-summary__stat,.incident-views,.incident-kind select){border-radius:6px}.theme-surface.support-shell .desk-notif{top:calc(var(--header-h) + .7rem);bottom:.7rem;width:min(400px,calc(100vw - var(--rail-w) - 2.4rem));padding:0;border:1px solid var(--line);border-radius:10px;background:var(--panel);box-shadow:0 1px 2px #10182814,0 16px 40px #1018282e}.theme-surface.support-shell .desk-notif__head{margin:0;padding:14px 16px 12px;border-bottom:1px solid var(--line)}.theme-surface.support-shell .desk-notif__title{font-size:1.05rem}.theme-surface.support-shell .desk-notif__lede{max-width:none}.theme-surface.support-shell .desk-notif__tabs{margin:12px 16px 0;border-radius:8px}.theme-surface.support-shell .desk-notif__stage{padding:10px 0 0}.theme-surface.support-shell .desk-notif__meta{margin:0;padding:0 16px 8px;border-bottom:1px solid var(--line)}.theme-surface.support-shell .desk-notif__list{gap:0;align-content:start;grid-auto-rows:max-content;padding-bottom:12px}.theme-surface.support-shell .desk-notif__item{padding:12px 10px 12px 16px;border:0;border-bottom:1px solid var(--line);border-radius:0;background:transparent;box-shadow:none}.theme-surface.support-shell[dir=rtl] .desk-notif__item{padding:12px 16px 12px 10px}.theme-surface.support-shell .desk-notif__item--waiting{background:color-mix(in oklab,var(--tone-critical) 4%,transparent)}.theme-surface.support-shell .desk-notif__item-body p{margin:2px 0 0;line-height:1.35}.theme-surface.support-shell .desk-notif__item-actions{margin-top:10px}.theme-surface.support-shell .desk-notif__status--waiting{border-color:color-mix(in oklab,var(--tone-critical) 45%,transparent);color:var(--tone-critical)}.theme-surface.support-shell .desk-notif__item-icon.tone-waiting{color:var(--tone-critical)}.theme-surface.support-shell .desk-notif__item-icon.tone-connecting,.theme-surface.support-shell .desk-notif__item-icon.tone-active{color:var(--tone-ok)}.theme-surface.support-shell .desk-notif__status{border-radius:999px;font-size:.68rem;padding:2px 8px}.theme-surface.support-shell .desk-notif__item-actions .field-btn{border-radius:6px}.theme-surface.support-shell .desk-notif__empty{color:var(--muted)}.theme-surface.support-shell .ops-toast{border-radius:8px;border:1px solid var(--line);background:var(--panel);box-shadow:0 1px 2px #10182814,0 12px 32px #10182829}.theme-surface.support-shell :is(.ops-toast--incoming,.ops-toast--alert){border-color:color-mix(in oklab,var(--tone-critical) 45%,var(--line));background:var(--panel)}.theme-surface.support-shell .ops-toast--processing{background:var(--panel)}.theme-surface.support-shell:has(.desk-notif) .ops-toast-stack{right:calc(var(--rail-w) + 1.5rem + min(400px,calc(100vw - var(--rail-w) - 2.4rem)) + .75rem)}.theme-surface .cad-body{padding:6px 0 18px}.theme-surface .cad-section{padding-inline:18px}.theme-surface .desk-shortcuts__list{padding:4px 0 8px}.theme-surface .desk-shortcuts__list>div{padding-inline:18px}.theme-surface.support-shell .op-call .call-chrome,.theme-surface.support-shell .op-call .call-chrome:not(.is-visible){opacity:1;visibility:visible;pointer-events:auto}.theme-surface.support-shell .op-call .call-chrome__controls{background:#080c12c7;border-color:#ffffff29}.theme-surface.support-shell .op-call .field-call__btn{color:#fff;background:#ffffff1f}.theme-surface.support-shell .op-call .field-call__btn--end{background:var(--srca-red)}.theme-surface.support-shell .op-call .field-call__pip-label{padding:2px 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